Sr. Technical Manager Engineering

Job Description

Requirements

Roles and Responsibilities

• Own the key engineering metrics and drivers for the COE.
• Responsible for Engineering, resource allocation, technical validation, quality and execution.
• Responsible for profitability through performance management and process improvement.
• Oversee technical delivery, QA, security in application development.
• Ensure bottom-line results, anchoring strategic and tactical initiatives aligned with business plans.
• Prepare budgets for the COE,
• Financial and operational reporting. monthly, quarterly, annually.
• Partner with Technology/Product Unit functions to bring in more efficiency.
• Enable organization-wide analytics supporting capacity and utilization of resources.
• Drive efficiency through upskilling, optimization and automation
• People engagement of a team size of 150 people with a growth trajectory of 500 people in 2 years
• Representing the organization's capabilities to important external stakeholders.
• Partner with HR to increase employee satisfaction.

Qualifications

Required Qualifications

• A graduate from a well-credentialed University preferably an Engineering / Computer Science degree from a good technical school with about 10-15 years of industry experience in an operating role
• 10+ years of experience in software engineering, infrastructure, or systems architecture.
• 3–5+ years of experience in engineering leadership/management roles.
• Strong understanding of software development lifecycle, agile methodologies, and CI/CD best practices.
• Hands-on with cloud platforms (AWS, Azure, or GCP), K8s and Serverless technologies.
• Hands on with Q.A automation frameworks like selenium, TestNG, JUnit, Cucumber, Appium and Postman is vital.
• Deep technical knowledge in one or more areas: backend development, frontend frameworks, infrastructure-as-code, DevOps, data platforms, or security engineering.
• Good understanding of observability concepts, observability as code approach and SRE. Hands-on experience with any observability platform like New Relic, Data Dog, or Dynatrace is preferred.
• Must have worked in Engineering, architecture and Development at a professional services technology company
• Hands-on leader able to solve deep technical issues and plan implementations
• Must have experience in industry-standard management metrics and ISO/CMMi processes.
• Strong technology focus / understanding implementation skills to enable technology as a key business enabler.
• The ability to drive change in a rapidly growing business is essential.
• Must be Business Execution oriented (We need examples of projects or initiatives done in the assessment note)
• Must be People-centric with sharp business acumen.

Preferred Qualifications

• Excellent interpersonal skills
• Strong analytical, interpersonal, verbal, and written communication skills
• Ability to effectively multi-task in a fast-paced environment
• Proficient computer and software skills
• Experiential knowledge of computer operations and applications
• Demonstration of planning, coordination, communication, and support to the organization in RFP responses

Physical Requirements

• Must be able to sit and/or stand up to a minimum of 8 hours daily.
• Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures transcribing, viewing a computer terminal, extensive reading; and visual inspection involving minor defects.

Soft skills

• Listening, influencing, problem-solving, self-motivated, teamwork, adaptability with a driving attitude to get things done.